We offer both TCP and UDP solutions. Our UDP option provides better speeds as it lacks reliability (that is added through TCP). Protocol, encryption, and distance heavily effect speed. Our VPN servers frequently have 10-gigabit to 40-gigabit networking to allow large data streams.

Veilock does bypass the great firewall of China and allows people in the region to circumvent censorship and access western media in a breeze.

As stated in our Terms of Service agreement, torrenting and distribution/downloading of illegal content is not allowed. You must comply to the jurisdictional laws of the location which you connect to. Veilock reserves the right to suspend service should we receive abuse reports. We do, however, offer Streaming Servers (based in Switzerland) where we have removed the torrent/P2P blocking technology. Torrenting is only allowed on our Streaming Servers.

Absolutely! We understand that sometimes our service may not meet your expectations, which is why we offer a refund policy within 7 days of purchasing Veilock. If you're not satisfied with our service for any reason, simply open a support ticket or visit our billing panel to cancel your subscription and request a refund.